EIGHT KEY STRATEGIES FOR SUCCESSFUL STAKEHOLDER INVOLVEMENT IN DESIGN
DS 92: Proceedings of the DESIGN 2018 15th International Design Conference
Year: 2018
Editor: Marjanović D., Štorga M., Škec S., Bojčetić N., Pavković N.
Author: Manrique, Sebastián Willem; Simons, Daria Ploutoon; Eisenbart, Boris; Gericke, Kilian
Series: DESIGN
Section: DESIGN METHODS
Page(s): 1245-1256
DOI number: https://doi.org/10.21278/idc.2018.0278
Abstract
Design professionals work often in multi-stakeholder environments. This research aims to understand how design practitioners deal with challenges resulting from stakeholder involvement in design activities. In this exploratory study, ten interviews were conducted with design practitioners from design agencies in the Netherlands. Eight key strategies were identified that are considered for successful stakeholder involvement. The findings can help the field of DTM to develop methods and tools that fit better with the needs of design professionals.
Keywords: design methodology, design practice, stakeholder involvement, design activities